How we protect
your information
Your birth details and personal data are handled with the same care we bring to every consultation — with discretion, purpose, and respect.
Last updated: 17 December 2024
AT A GLANCE
The essentials, summarised
DATA SECURITY
Birth data is encrypted at rest and in transit — never sold or shared with advertisers.
PURPOSE-LIMITED
Your information is used only to deliver the specific service you requested.
YOUR CONTROL
Access, correct, or delete your personal data at any time by contacting us.
NO SPAM
Marketing emails are sent only with your explicit consent and are easy to unsubscribe from.
01
Information We Collect
Personal Information
When you use our services, we collect:
- Full name, email address, and phone number
- Birth details (date, time, and place) for astrological consultations
- Payment information required to process consultations and reports
- Communication preferences and consultation history
Usage Information
We automatically collect information about how you use the site:
- IP address and browser information
- Pages visited and time spent on our site
- Device type and operating system
- Referral sources and search terms
02
How We Use Your Information
We use your personal information to:
- Provide astrological consultations and generate personalised reports
- Process payments and manage your account
- Send consultation confirmations and important service updates
- Improve our services and website functionality
- Send promotional emails and newsletters (with your consent only)
- Comply with legal obligations and protect our rights
03
Information Security
- SSL encryption for all data transmission between your browser and our servers
- Encrypted storage of sensitive birth chart information
- Regular security audits and platform updates
- Access to personal data restricted on a strict need-to-know basis
- Payments processed through PCI-DSS certified payment providers only
No method of internet transmission is 100% secure. While we take every reasonable precaution, we cannot guarantee absolute security.
04
Information Sharing & Disclosure
We do not sell, trade, or rent your personal information. We share data only in these circumstances:
- Service Providers: Trusted third-party services that help operate our website (payment gateways, email delivery, hosting)
- Legal Requirements: When required by applicable law or to protect our legal rights
- Business Transfers: In the event of a merger, acquisition, or sale of business assets
- Your Consent: When you have given us explicit permission to share specific information
05
Your Rights & Choices
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your data (subject to legal retention requirements)
- Opt-out: Unsubscribe from marketing communications at any time — every email has a one-click unsubscribe
- Portability: Request a copy of your data in a structured, machine-readable format
To exercise any of these rights, contact us at privacy@astrotherapy.com.
06
Cookies & Tracking
- Essential Cookies: Required for core website functionality — cannot be disabled
- Analytics Cookies: Help us understand how visitors navigate the site (e.g., Google Analytics)
- Marketing Cookies: Used to present relevant content and offers based on your interest
You can control non-essential cookie preferences through your browser settings at any time.
07
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe your child has provided us with data, please contact us immediately and we will delete it promptly.
08
Updates to This Policy
We may update this policy periodically to reflect changes in our practices or applicable laws. Material changes will be communicated by updating the "Last updated" date above. Continued use of our services after changes constitutes acceptance of the revised policy.
PRIVACY CONTACT
Questions About Your Data
For any questions about this policy or to exercise your data rights:
Email: privacy@astrotherapy.com
Phone: +91 98765 43210
Address: Mumbai, Maharashtra, India